The Marketing & Communications Coordinator provides a wide range of support to the Marketing & Communications Manager/Director including, but not limited to: writing, editing, digital content management (website & social media) & strategy, internal and external communications, reports to leadership, photography, video & graphic design.


Strategic Communications 55%

  • Write & post content for SHC website, location microsite, intranet & social media channels.

  • Research & write patient stories & other articles to support marketing, donor relations & business development.

  • Create digital content & execute location- & system-wide strategy

  • Assist Manager / Director with internal communications

  • Organize & facilitate hospital tours.

  • Follow AP style & SHC identity standards

  • Research, write & distribute press releases & media advisories.

Collaborative Communications 35%

  • Encourage enthusiasm, positive morale & teamwork among employees

  • Work with other departments & medical staff to solicit stories

  • Acts as media escort within facility.

  • Assist Manager / Director with Shriners International temple relations

  • Coordinate facility special events such as public celebrations, celebrity & VIP visits and others as requested.

  • Manage & maintain patient ambassador program

  • Ensure confidentiality & patient privacy during tours, events and media visits

  • Present to Shriners International temples, community organizations or groups

  • Travel as needed to attend meeting or represent SHC at community, temple or fundraising events.


Departmental Support 10%

  • Provides reports on department activity & progress toward goals

  • Manage multiple projects

  • Upload photos, videos & consents to Digital Assets Management system

  • Research media outlets & maintain current media contact list, using media monitoring platform.

  • General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes





  • 3 or more years of Marketing, Communications & Public Relations experience required

  • Media relations experience required

  • Writing & editing experience required

  • Social media platform (such as Hootsuite) creation & management experience required

  • CMS proficiency required

  • Adobe Creative Cloud experience preferred

  • MS Office Suite proficiency required

  • Ability to manage multiple projects required


  • Bachelor’s degree in Marketing/Communications, Public Relations, Journalism or related field required


Technical Competencies:

  • Accurate spelling, punctuation & grammar skills

  • Close attention to detail

  • Bilingual preferred


  • Collaborates with internal teams, especially Business Development, Donor Relations, & home office Marketing & Communications

  • Delegates as appropriate

  • Operates within a budget

  • Uses sound judgment in decision-making when handling sensitive information

  • Accepts responsibility for decisions, actions & results

  • Strong sense of urgency about solving problems & completing work

  • Meets deadlines or communicates well in advance of deadlines legitimate reason(s) for moving deadlines back

  • Welcomes new projects/tasks or additional work without complaining

  • Carefully weighs priority of things to be done

  • Communicates effectively with people at all levels in organization

  • Communicates important information as necessary

  • Keeps supervisor &/or others informed about progress and problems-avoids surprises

  • Takes possession of work as his/her own & avoids blaming others for problems that may arise

  • Works well with others


  • Comes to work on a consistent basis, does not miss excess amounts of work

  • Punctual, begins work as scheduled

  • Willing to change responsibilities as necessary to take on other responsibilities/ tasks

  • Tries to improve performance when requested

  • Anticipates consequences of his/her decisions

  • Assumes responsibility for meeting personal goals & fulfilling requirements of the position

  • Performs work independently without being prompted

  • Brings & appropriate level of creativity to his / her position

  • Manages own time effectively, organizes work to maximize productivity