JOB SUMMARY: The Museum Docent greets visitors to the Ocean Star as they enter the Museum via the gift shop, assists with museum tours, gift shop operation, and maintaining an environment for an unforgettable visit for all.
Front Desk/Gift Shop Assistant:
Process retail and ticket sales to customers on arrival, and cash opening/close out procedures, and prepare the daily deposits.
Maintains appropriate cash level in register drawer.
Ensures merchandise displays and brochure racks are kept in tidy order and shelves replenished accordingly.
Assist visitors with any information about the Ocean Star, Galveston area attractions and special events, and local shopping and restaurants.
Ocean Star receptionist, taking incoming calls and routing them to the appropriate staff member.
Docent/Tour Guide:
Perform daily opening and closing procedures required on relevant shift.
Greet and assist visitors with any information about the Ocean Star and the Oilfield Industry, particularly related to exhibits on site.
Monitor appearance of the Museum: Check restrooms periodically for paper supplies and fill as needed, perform light housekeeping as needed to maintain daily appearance of the public spaces, replenish brochures.
Assist/Conduct group tours, overnight camps, and other functions held at the museum periodically.
Participate in our team goal to assure a positive experience for visitors of all ages.
HOURS: Part time hours scheduled Mon-Sun between 9:30 AM to 5:30 PM. Opening hours may be extended during peak tourist season (Memorial Day to Labor Day), for tours or special events.
EXPERIENCE: Minimum six months experience with customer service and public speaking. Oil & Gas industry knowledge is a plus.
Why Work at This Company?
The Ocean Star is retired jack-up drilling rig that operated in the Gulf of Mexico from 1969 to 1984 and drilled over 200 wells during that timeframe. In 1995, the Oilfield Energy Center purchased the Ocean Star, and after lengthy refurbishment, opened it as a museum in 1997.
The museum is designed to be a self-guided facility with videos, information, and interactive exhibits throughout, and takes most visitors about 1.5 hours to tour completely.
Small team, great working environment, with various annual fundraising events! Opportunity to learn more about Oil & Gas and Galveston. Interested? Send your resume to oec@oceanstaroec.com
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