Technology Program Analyst

As Technology Program Analyst, you will lead Galveston College into the future by supporting the College with software solutions specific to higher education.

Required Qualifications:

• Bachelor of Science in Technical Studies, Information Technology, Engineering Technology, Computer Science, or a related technical discipline;

• Experience delivering software solutions, implementation, and/or technical support;

• Web knowledge and experience supporting web-based products;

• Good technical knowledge of current protocols, operating systems, and standards;

• Technical competence in MS Operating Systems, SQL Server, and Office 365;

• Fully developed PC skills including Networking and Internet/web technology;

• Aptitude and motivation for quickly learning new software applications;

• Character and personality that makes a great teacher, e.g., patience, expert communication skills, passion for the subject, friendly, competent, and approachable;

• Highly organized with the ability to implement systems and follow-up processes;

• Ability to produce a quality work product within time constraints;

• Ability to plan, prioritize, and coordinate multiple projects;

• Motivated self-starter with the ability to work collaboratively and independently with purpose and accuracy in a fast-paced environment.

Preferred Qualifications:

• Three or more years of experience in a similar position;

• Experience in a Higher Education setting;

• Experience administrating Enterprise Class, Small, and Medium Business (SMB) sized applications;

• Experience managing a Learning Management System (LMS) (e.g., Canvas);

• Experience managing an Enterprise Resource Planning (ERP) System (e.g., Colleague);

• Experience managing a Customer Relationship Management (CRM) application (e.g., CRM Advise);

• Experience with database management system (DBMS);